Warehouse Training Manager
Feeding South Florida (FSF) is a member of the Feeding America (FA) network and the leading domestic hunger relief organization serving Palm Beach, Broward, Miami-Dade and Monroe Counties. As one of the largest food banks in the FA network, FSF is responsible for serving 25 percent of the state’s food insecure population. Pre-COVID, FSF was poised for industry-leading strategic and innovative growth. Currently, during the pandemic, FSF doubled its output of food from 61.5M pounds of food in FY19 to over 119M pounds in FY20. A four-star rated organization by Charity Navigator, FSF is one of the most efficient nonprofits nationally; over 98 percent of all donations are put back into the community and every $1 = 9 meals.
FSF values service above all else. We’re looking for innovative and strategic thinkers who are committed to improving the lives of those around them. FSF “Friendly Food Bankers” embrace the enormity of our role in the community and know that serving others comes before any one individual. Friendly Food Bankers have compassion, dedication, act with integrity and are committed to stewardship and inclusion.
Full medical, dental and vision insurance; contribute up to 3% match to a 401K after one year of service; 17 days paid time off; a diverse team that is representative of the community we serve; continuous learning opportunities; a high-performance culture that will help challenge and grow your skill set.
As part of our commitment to breaking the cycle of hunger and poverty, FSF is launching a Workforce Training Program that includes a Warehouse track. Hosted at our Pembroke Park facility, the Warehouse Training Program provides job training to students that will be potential candidates for employment in the warehouse industry and teaches the fundamentals of working in a warehouse or distribution center. This position is responsible for training students and oversees training FSF team members.
This position is a member of the management team, reports to the Director of Warehousing under the VP of Operations, works closely with all members of the Services Department, and ensures proper management of relationships with warehouse training program students and warehouse manager.
- Bachelor’s degree preferred.
- Minimum 5 years of warehousing experience, perishable/food warehousing preferred.
- Minimum 3 years of training and management experience.
- Mastery knowledge of warehousing practices and procedures, including safety protocols, receiving, picking, shipping, inventory, and equipment management.
- Experience with the full training cycle: designing, delivering, evaluating, and assessing results-based training.
- Familiarity with warehouse operating systems software a must.
- Sensitivity to diverse populations with sound judgment and the ability to serve people in a compassionate, patient, friendly, and courteous manner, showing sincere interest in people’s concerns.
- Ability to work under pressure in a fast-paced environment while multiple deadlines and managing responsibilities, while simultaneously maintaining composure and ensuring excellent customer service.
- Strong coaching and leadership skills with ability to take initiative.
- Decisiveness and attention to detail.
- Strong communications skills, both written and verbal, with comfort and ability to speak publicly and teaching others.
- Positive attitude, flexibility, and good sense of humor.
- Commitment to FSF’s vision, mission and values.
- Bilingual preferred (English/Spanish).
- Implement the Warehouse Training Program curriculum by training students on warehousing practices including, but not limited to, safety, inventory, receiving, picking, shipping, equipment usage, and computer skills.
- Teach, model, and maintain food safety and warehouse safety best practices.
- Complete evaluations for all training participants, communicate progress to participants through one-on-one meetings.
- Work in tandem with other Workforce Training Program leads and case managers to ensure consistency in quality across the courses offered.
- Track participant attendance, daily activities, and performance and enter data into program dashboard.
Assist management as necessary.
Hours of Operation: Although organization hours are Monday-Friday, 8:00 a.m. – 5:00 p.m., this Management level position will work closer to 45-50 hours per week, especially during peak times such as holiday seasons, growing seasons and disaster response. After hours business work is required occasionally throughout the year.
Environment: This position works in a warehouse setting with long periods of standing (8 hours or more), talking and/or visual concentration, and use of warehouse equipment that requires the highest levels of safety standards. Position will also work in ambient, cooler, freezer zones for extended periods of time, lifts heavy items throughout the day and works at heights up to 30’ or more above the floor. Occasional work will occur outside in the fields in inclement weather. The noise is the work environment is usually moderate to loud.
Travel: FSF serves four counties so there is often same-day travel between the counties, using a personal vehicle, and occasional out of town travel for meetings, conferences or special events.
OSHA Standards Lifting requirements are 50 pounds and when lifting loads heavier than 50 pounds, use two or more people to lift the load.